Privacy Policy

exchangewindow.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

1. Educational & Research Purpose

exchangewindow.com is an educational and research-oriented website. The content, articles, tools, calculators, and market data provided on this Site are for informational and educational purposes only. We do not provide financial advice, investment recommendations, or solicitation to buy or sell any securities. Nothing on this Site constitutes a recommendation or endorsement of any investment strategy or product.

All information is provided "as is" for general educational purposes. You should consult with a qualified financial professional before making any investment decisions. Past performance is not indicative of future results.

2. Information We Collect

Personal Data

We may collect personally identifiable information such as your name and email address when you voluntarily subscribe to our newsletter, submit a contact form, or interact with certain features of the Site.

Derivative Data

Our servers automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Cookies are small data files stored on your device by your web browser.

We use the following types of cookies:

• Essential cookies: Required for the basic functionality of the Site.
• Analytics cookies: Help us understand how visitors use the Site so we can improve it.
• Preference cookies: Remember your settings and preferences (such as theme selection).

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of the Site.

4. Analytics

We use Vercel Analytics and Vercel Speed Insights to collect anonymized data about site traffic and performance. These services collect aggregated, non-personally identifiable information such as page views, visit duration, and general geographic location (at country level only).

We do NOT use Google Analytics or any other third-party analytics service that shares data across advertising networks.

5. Third-Party Services

We may integrate with the following third-party services to enhance our Site:

• Newsletter: If you subscribe, your email address is stored securely and used solely for sending our newsletter. You can unsubscribe at any time via the link in each email.
• Social Media: Our Site includes links to our social media profiles (LinkedIn, X/Twitter, Telegram). Interactions with those platforms are governed by their respective privacy policies.
• Market Data: Market data displayed on the Site is sourced from public APIs and third-party providers. We do not share your personal information with these providers.

6. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the Site
• To improve user experience and personalize content
• To send periodic emails (if you subscribe to our newsletter)
• To analyze usage trends and gather aggregate demographic information
• To protect the security and integrity of the Site

We do NOT sell, trade, or rent your personal information to third parties.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your personal information, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-out: Unsubscribe from our marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

10. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically.

13. DPDP Act 2023 Compliance

exchangewindow.com complies with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

Data Fiduciary

exchangewindow.com is the Data Fiduciary under the DPDP Act 2023. We are responsible for determining the purpose and means of processing your personal data.

Lawful Basis for Processing

We process your personal data on the following lawful bases:

• Consent: When you subscribe to our newsletter or accept non-essential cookies
• Legitimate interest: For analytics, site improvement, and security
• Legal obligation: To comply with applicable laws and regulations

Consent Manager

We use a cookie consent banner to record your consent for non-essential cookies. Your consent preferences are stored and can be modified at any time. Consent withdrawal is as easy as giving it — simply clear your cookies or adjust your browser settings.

Data Retention Schedule

Grievance Redressal Officer

In compliance with DPDP Act 2023, we have appointed a Grievance Redressal Officer:

• Name: Grievance Officer
• Email: grievance@exchangewindow.com
• Response Time: Acknowledgment within 24 hours, resolution within 30 days

You may contact the Grievance Officer regarding any concerns about your personal data, consent withdrawal, or data processing activities.

Cross-Border Data Transfer

Your personal data is stored on servers located in India and the United States (Vercel). We ensure adequate safeguards are in place for any cross-border data transfers in compliance with the DPDP Act.

Consent Withdrawal

You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please contact our Grievance Officer or use the unsubscribe link in our emails.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: privacy@exchangewindow.com
• Grievance Officer: grievance@exchangewindow.com
• Legal: legal@exchangewindow.com